7q777 Privacy Policy

1.1 Identity. This Privacy Policy is issued by 7q777, the operator of the online casino and sports betting platform accessible at https://7q777.ws and any associated sub-domains or mobile interfaces (collectively, "the Platform"). References to "7q777", "we", "us", and "our" in this document refer to the Platform operator.

1.2 Scope. This Policy applies to all personal data collected from individuals who visit, browse, register on, or otherwise interact with the 7q777 Platform, regardless of the device or method of access. It covers data collected directly from you (e.g., during registration), data generated through your use of the Platform (e.g., betting history and session logs), and data received from third-party sources (e.g., payment processors and KYC verification partners).

1.3 Contact Details. If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact the 7q777 Data Team. Email: [email protected] — this address is displayed as plain text only and is not a clickable link. We aim to respond to all privacy-related enquiries within seven (7) Bangladesh Standard Time business days.

1.4 Relationship to Terms and Conditions. This Privacy Policy forms part of the 7q777 Terms and Conditions by reference. By registering an account on the Platform, you confirm that you have read and understood both the Terms and Conditions and this Privacy Policy, and you consent to the processing of your personal data as described herein.

7q777 collects personal data from and about you in three principal ways: data you provide directly, data we generate through your use of the Platform, and data we receive from third-party partners. The categories of data collected are set out below.

2.1 Data You Provide Directly.

• Registration Data: Full legal name, date of birth, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or other), mobile phone number, and email address.
• Identity Verification (KYC) Data: Copies of government-issued photo identification (National Identity Card, passport, or driving licence), proof of residential address (utility bill, bank statement, or mobile operator statement), and proof of payment method ownership (bKash or Nagad account screenshot showing your registered name).
• Payment Data: bKash account number, Nagad account number, Rocket account number, Upay account number, bank account details (for Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or other supported banks), and Visa/Mastercard debit or credit card details (card number, expiry date, and CVV — processed exclusively by our certified payment partners; 7q777 does not store full card numbers on its own servers).
• Communications Data: Any messages, emails, or live-chat transcripts you send to the 7q777 support team, including the content of those communications and any attachments.
• Preference Data: Responsible gaming settings you configure, including deposit limits, loss limits, session time alerts, cooling-off periods, and self-exclusion requests.

2.2 Data Generated Through Your Use of the Platform.

• Transactional Data: Records of all deposits, withdrawals, wagers placed, games played, sports bets settled, bonus offers accepted, and free spins used, together with timestamps, amounts in BDT, and outcomes.
• Session Data: Login timestamps, logout timestamps, session duration, in-session navigation paths, and device fingerprint information.
• Technical Data: IP address at the time of login and registration, device type and operating system, browser type and version, screen resolution, and time-zone setting (Bangladesh Standard Time, UTC+6, is expected for Bangladesh-based players).
• Behavioural Data: Game preferences, frequently visited game categories, betting patterns, frequency of play, and responsible gaming tool usage frequency.

2.3 Data Received from Third Parties.

• Payment Provider Data: Transaction confirmation references, payment status updates, and fraud-screening scores received from bKash, Nagad, Rocket, Upay, bank partners, and card processing networks.
• KYC Partner Data: Identity verification results, document authenticity assessments, and watchlist screening outcomes received from our certified KYC verification service providers.
• Fraud Prevention Data: Risk scores, device reputation data, and behavioural anomaly flags received from third-party fraud prevention platforms integrated with the 7q777 system.

7q777 uses the personal data it collects for specific, defined purposes only. We do not process personal data for purposes that are incompatible with those listed below.

• Account Creation and Management: To register your account, verify your identity, manage your Wallet, process your deposits and withdrawals, and maintain the accuracy of your account details throughout your use of the Platform.
• Service Delivery: To provide access to casino games, live dealer tables, sports betting markets, and all other features of the 7q777 Platform; to personalise your experience based on your game preferences and betting history; and to deliver account notifications, transaction confirmations, and important service updates.
• Identity and Age Verification: To verify that you are at least 21 years of age and that the identity information you have provided is accurate and authentic, in accordance with our 21+ age requirement and responsible gaming obligations.
• Payment Processing: To process your deposit and withdrawal requests through your chosen payment method (bKash, Nagad, Rocket, Upay, bank transfer, or card), to reconcile payment records, and to resolve payment disputes.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent account activity, bonus abuse, money laundering, underage gambling, account takeover attempts, and other prohibited activities as defined in the 7q777 Terms and Conditions.
• Regulatory Compliance: To fulfil our obligations under applicable anti-money-laundering (AML) procedures, financial record-keeping requirements, and any other legal or regulatory obligations that apply to the operation of the Platform.
• Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour, to apply the responsible gaming limits and tools you have configured, and to communicate with you about available support resources where appropriate.
• Marketing Communications: To send you promotional offers, bonus announcements, seasonal campaigns (such as Eid, Pohela Boishakh, or Durga Puja promotions), and platform update notifications by email or SMS — but only where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].
• Platform Improvement: To analyse aggregated and anonymised usage data for the purpose of improving the Platform's features, performance, game selection, and user experience. This analysis does not identify individual players.
• Customer Support: To respond to your support enquiries, investigate complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.

Every processing activity carried out by 7q777 is conducted on one of the following recognised legal bases. Where the basis changes for a specific processing activity, we will notify you in advance where required.

• Contractual Necessity: Processing that is necessary to perform our contractual obligations to you under the 7q777 Terms and Conditions — including account management, deposit and withdrawal processing, game service delivery, and customer support.
• Legal Obligation: Processing that is required to comply with applicable legal and regulatory requirements, including KYC identity verification, anti-money-laundering record-keeping, and age verification obligations.
• Legitimate Interests: Processing carried out to pursue the legitimate business interests of 7q777 — including fraud detection and prevention, platform security, responsible gaming monitoring, and internal analytics — where those interests are not overridden by your rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent — specifically for marketing communications by email or SMS. Where consent is the legal basis, you retain the right to withdraw it at any time without affecting the lawfulness of processing that occurred before withdrawal.

5.1 Principle of Minimum Disclosure. 7q777 shares your personal data with third parties only to the minimum extent necessary to fulfil a specific, identified operational purpose. We do not sell, rent, or disclose personal data to any third party for that party's own independent commercial or marketing use.

5.2 Categories of Third-Party Recipients. Your personal data may be shared with the following categories of third-party service providers, each of whom is bound by contractual confidentiality and data security obligations:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), BRAC Bank, City Bank, Islami Bank Bangladesh, Sonali Bank, and Visa/Mastercard processing networks — for the sole purpose of processing your deposits and withdrawals in BDT.
• KYC and Identity Verification Providers: Certified third-party identity verification services used to authenticate your National Identity Card, passport, or other submitted documents against official databases and watchlists.
• Fraud Prevention Platforms: Third-party risk intelligence and fraud prevention services that analyse transactional and behavioural data to identify and flag suspicious account activity, money laundering indicators, or bonus abuse patterns.
• Game Content Providers: Certified game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive anonymised session tokens to authenticate your game sessions. These providers do not receive your full name, payment details, or contact information.
• Customer Support Platform: Third-party customer support software providers used to manage and record support ticket communications. These providers process support communication data only and are bound by strict data handling agreements.
• Cloud Infrastructure Providers: Certified cloud hosting and data storage providers used to host the 7q777 Platform and its databases, operating under binding data processing agreements that include security and confidentiality obligations.

5.3 Legal Disclosure. 7q777 may disclose personal data to government authorities, regulators, law enforcement bodies, or courts where required to do so by applicable law, regulatory instruction, or valid legal process. In such cases, 7q777 will disclose only the data specifically required and will, where permitted by law, notify the affected player of the disclosure.

5.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of 7q777's business, personal data held about registered players may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being assumed by the acquirer. Players will be notified of any such transfer in advance.

6.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on return visits, remember your preferences, and collect analytical information about how you use the site. 7q777 uses cookies and similar tracking technologies (including web beacons and session tokens) on the Platform.

6.2 Types of Cookies Used.

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during a session, security tokens that protect against cross-site request forgery, and cookies that maintain your responsible gaming settings. These cookies cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: Used to remember your preferences, such as your preferred game category, display language setting, and device type, so that the Platform can deliver a consistent experience across sessions.
• Analytical Cookies: Used to collect aggregated, anonymised data about how players navigate and interact with the Platform — for example, which game categories are visited most frequently, average session duration, and common navigation paths. This data is used solely to improve Platform performance and user experience.
• Marketing Cookies: Used only where you have consented, to track the effectiveness of any 7q777 promotional campaigns you have interacted with. These cookies do not track your activity on third-party websites. Marketing cookies may be disabled by withdrawing marketing consent via [email protected].

6.3 Managing Cookies. Most web browsers allow you to control cookie preferences through the browser settings menu. You can typically choose to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Analytical and marketing cookies can be disabled without affecting core functionality.

6.4 Cookie Retention. Session cookies expire when you close your browser. Persistent cookies are retained for defined periods: functional cookies for up to twelve (12) months; analytical cookies for up to twenty-four (24) months; marketing cookies for up to twelve (12) months or until consent is withdrawn, whichever is earlier.

7.1 Retention Principle. 7q777 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. When data is no longer required for any legitimate purpose, it is securely deleted or irreversibly anonymised.

7.2 Retention Schedules. The following retention periods apply to the principal categories of data held by 7q777:

• Account Registration Data (name, date of birth, contact details, address): Retained for the duration of your active account, plus five (5) years after account closure.
• KYC Identity Verification Documents (NID copies, passport scans, address proof): Retained for the duration of your active account, plus five (5) years after account closure, in accordance with standard AML record-keeping obligations.
• Transaction and Financial Records (deposits, withdrawals, bet records, BDT amounts): Retained for seven (7) years from the date of each transaction, in accordance with financial compliance record-keeping requirements.
• Customer Support Communications: Retained for three (3) years from the date of the final message in each support thread.
• Session and Technical Logs (IP addresses, login timestamps, device data): Retained for twelve (12) months from collection, unless a specific security investigation requires extended retention.
• Marketing Consent Records: Retained for the duration of your active account and for three (3) years after account closure or consent withdrawal, as evidence of the basis on which marketing communications were sent.
• Analytical Cookie Data: Retained in anonymised, aggregated form for up to twenty-four (24) months.

7.3 Deletion Requests. Where you request deletion of your personal data (see Clause 9.4), 7q777 will delete or anonymise all data that is not subject to a mandatory legal retention obligation within thirty (30) days of receiving your verified request. Data subject to a legal retention obligation (e.g., transaction records required under AML rules) will be retained for the applicable mandatory period and then deleted.

8.1 Technical Measures. 7q777 implements the following technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform
• Industry-standard bcrypt password hashing — plaintext passwords are never stored
• Tokenisation of payment instrument references — full card numbers and full mobile wallet account numbers are never stored on 7q777 servers
• Role-based access controls (RBAC) limiting internal staff access to personal data on a strict need-to-know basis
• Intrusion detection systems and real-time security monitoring of Platform infrastructure
• Regular penetration testing and vulnerability assessments by independent security professionals
• Encrypted backups of all personal data held in geographically distributed, access-controlled environments

8.2 Organisational Measures. In addition to technical controls, 7q777 applies the following organisational security practices:

• All staff with access to personal data are subject to binding confidentiality agreements
• New staff with data access responsibilities receive data protection and security training before being granted system access
• Access credentials for internal systems are subject to periodic rotation and multi-factor authentication requirements
• All third-party service providers with access to personal data are vetted and bound by data processing agreements that include security and breach notification obligations

8.3 Data Breach Response. In the event of a personal data breach that is reasonably likely to result in risk to affected players, 7q777 will notify affected players by email at the earliest practical opportunity after the breach is confirmed, and will take immediate remedial action to contain and resolve the breach. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps being taken to address it.

8.4 Your Responsibility. While 7q777 takes significant measures to protect your data, you are also responsible for safeguarding your account credentials. You must not share your password with any third party, and you should use a strong, unique password for your 7q777 account. If you suspect your account has been compromised, contact [email protected] immediately.

As a registered player on the 7q777 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected], clearly identifying yourself and specifying the right you wish to exercise. We will respond within seven (7) Bangladesh Standard Time business days of receiving your verified request.

• 9.1 Right of Access. You have the right to request a copy of all personal data that 7q777 holds about you, together with information about how it is used, where it came from, and with whom it has been shared. This is sometimes called a Subject Access Request (SAR). We will provide this information in a structured, commonly used format.
• 9.2 Right to Rectification. If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay. For data that you can update directly through your account dashboard (such as your email address or contact number), you are encouraged to do so directly.
• 9.3 Right to Restriction. You have the right to request that we restrict our processing of your personal data in certain circumstances — for example, while the accuracy of data is being disputed, or while you have objected to processing based on our legitimate interests and we are assessing your objection.
• 9.4 Right to Erasure. You have the right to request the deletion of personal data that we hold about you, where that data is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been processed unlawfully. This right is subject to mandatory legal retention obligations — for example, transaction records required under AML rules cannot be deleted before the mandatory retention period expires.
• 9.5 Right to Object to Marketing. You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receiving such an objection, we will cease all marketing communications to you with immediate effect. This does not affect our ability to send you non-marketing service communications (e.g., transaction confirmations, security alerts, account status notifications).
• 9.6 Right to Data Portability. Where processing is based on your consent or on a contract with you, and the processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that we transmit this data to another data controller where technically feasible.
• 9.7 Right to Withdraw Consent. Where processing is based on your consent, you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that was carried out before the withdrawal.

10.1 Age Restriction. The 7q777 Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a minor — whether through misrepresentation during registration or any other means — we will immediately suspend the relevant account, delete all associated personal data to the extent not required for AML compliance purposes, and forfeit any balance held in that account.

10.2 Reporting Suspected Underage Users. If you are aware of, or have reason to suspect, that an individual under the age of 21 has registered on or is using the 7q777 Platform, please report this to us immediately at [email protected]. We take underage gambling prevention seriously and will investigate all such reports promptly.

10.3 Parental Controls. We encourage parents and guardians to use available internet filtering and parental control tools to prevent minors from accessing gambling websites. Information on parental control software is available from internet service providers and device manufacturers.

11.1 Right to Update. 7q777 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory guidance, or Platform features. We will always publish the current version of this Policy on this page, together with the effective date of the most recent revision.

11.2 Notification of Material Changes. Where a proposed change to this Privacy Policy is material — meaning it significantly affects how we collect, use, share, or retain your personal data, or materially alters your rights — we will notify you by email to the address registered on your account at least fourteen (14) days before the change takes effect. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

11.3 Version History. Where a previous version of this Privacy Policy is relevant to a dispute or complaint that arose during the period it was in force, 7q777 will make that previous version available to the affected player upon written request to [email protected].

11.4 Effective Date. This Privacy Policy is effective as of 1 January 2026 and supersedes all previously published versions of the 7q777 Privacy Policy.